The amount of time required to setup Focus by TeenDrive varies. This is in part due to things outside our control.
Setup is dependent on factors like wifi connection speeds, age of operating systems, storage available or used on various devices, access to the young driver's phone and, most importantly, the patience of our customers.
As a result of these variables, in the best case scenario setup can take anywhere from 10-20 minutes or, in the worst case, 2-3 hours.
In both circumstances, we have dedicated customer service reps -- real people that can be reached at firstname.lastname@example.org. If at any point you feel the process is taking too long or that you are stuck, please email us.